If 2 service calls come in, 1 from a VIP member and 1 from a non-VIP member, we will first go to the VIP member's service call. At times, this means we may not make it to the non-VIP member's home/business within the same business day.
*There are two payment options for the VIP Maintenance Program. One annual payment of $199 or $17.50 monthly. For the monthly payment, $2.50 goes to a local charity each month. See some of the charities that have already benefited below.
If 2 service calls come in, 1 from a VIP member and 1 from a non-VIP member, we will first go to the VIP member's service call. At times, this means we may not make it to the non-VIP member's home/business within the same business day.
A VIP member is prioritized above non-VIP members.
The 10% off applies to ALL services throughout the year. Some common purchases might be filters for your HVAC system, a hot water heater service call or installation, electrical outlets that need replaced, solar panels to be installed, a stand-by home generator service call, etc.
A service call can range from a diagnostic fee (starting at $89.95) and can go up to an HVAC compressor changeout (ranging from $1800-$5000+). You will receive AT LEAST 10% OFF, with diagnostic fees receiving a $20 discount.
We began the charity donation of $2.50/month per VIP monthly membership, in 2022. Thus far, we have donated to Humane Society of Johnson County, Wounded Warrior Project, Riley Hospital for Children, Resources of Hope.
Your air conditioner or heat pump will be checked for safety and cleaned professionally, typically during the spring time (although it can be done any time of the year, if it's at least 50 degrees outside). Your indoor gas furnace or electric heat pump will be checked for safety and cleaned professionally, typically dur the fall time (but can be done any time of the year).
The diagnostic fee is the cost for our technician to arrive to your home or business, with the proper tools and knowledge to diagnose your unit. This will cover the first 20 minutes of your visit.
The "clean and check" references the process stated above, also known as spring and fall VIP visits.